Our primary outcome measures are clinical; we expect better clinical outcomes derived from our focus on promoting compliance with the doctor’s recommendations. To date, we have demonstrated statistically significant reduction in intraocular pressure for patients in our program versus a control group. Lumata also uses validated survey instruments to assess the effectiveness of the program at improving self-reported medication adherence. We also track patient experience of their chronic care management, patient satisfaction with their physician/practice, patient satisfaction with Lumata’s service, and patient perceptions related to their unique barriers to care. The validated instruments used are the ASK-12, PACIC, NPS, OSDI, and ABQ-IVT surveys.
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