Privacy Policy

Lumata Health Privacy Notice

Last Updated: June 15, 2021THIS PRIVACY NOTICE DISCLOSES THE PRIVACY POLICY AND PRACTICES OF LUMATA HEALTH, INC (“LH”). THIS PRIVACY POLICY APPLIES ONLY TO THE WWW.LUMATAHEALTH.COM WEBSITE (“WEBSITE”) AND ONLY TO INFORMATION COLLECTED BY THIS WEBSITE. THIS PRIVACY POLICY SHALL NOT APPLY TO ANY OTHER THIRD PARTY WEBSITES THAT MAY BE ACCESSIBLE OR THAT MAY BE LINKED FROM THIS WEBSITE. Your privacy is important to LH, and we are committed to adhering to federal and state privacy laws and industry guidelines for using personal information collected from the Website in order to protect you and your identity. This Privacy Notice describes the limited information we may collect about you; how we use your information; how we protect the information; and what choices you have on how that information is used. Please be sure to read this Privacy Notice before using this Website or submitting information to us through this Website. Modification and updates LH’s privacy policies may change from time to time, and LH reserves the right to modify or update this Privacy Notice. We encourage you to review this Privacy Notice periodically to stay informed about how we are helping to protect the personal information we collect. Please be advised, however, your continued use of this Website is acceptance of any changes or updates to LH’s Privacy Notice.

Information we collect from visitors

Information we collect from visitors to our Website can access the site’s home page and browse most other areas of the Website without disclosing any personal information. LH’s system automatically collects information about your browsing activity within our Website and technology used in order to improve the content and usability of the Website. The information collected includes information provided to us by your browser, including the IP address or Website it came from (known as the referring URL), the type of operating system and browser used, the time and date of access, which pages were visited, and other similar information. Information we collect when you provide voluntary contact information In addition to the information collected by our system, LH also collects information from visitors who voluntarily communicate with us on this Website. Visitors to our Website may provide their consent to be added to our electronic newsletter by providing a name and email address for this purpose. You may opt out of future receipt of the electronic newsletter at any time through a link at the bottom of the electronic newsletter. LH may also use information for fulfillment of visitor requests, to contact visitors or for internal reporting purposes. 

We limit access to your personal information to LH’s employees and contractors who we believe need access in order to provide services to you or to do their jobs. Visitors may also request that we contact them regarding our products and services and may provide certain information such as their name, title, organization name, email address, physical address, and phone number. LH will use the information you provide to respond to your request, and your consent to use such personal information for that purpose is implied. If you wish for us to contact you regarding our products and services, but do not wish to provide contact information, you may contact us via email at [email protected] may also periodically send promotional emails about our products and services to visitors who provide their email information. LH uses an agent to assist with its marketing campaigns. The agent is bound by a contractual agreement which covers security and limits the use of your personal information to the intended LH communications. You may elect to be removed from any future communications by confirming your preferences via a link at the bottom of the communication or by emailing us at: [email protected] Services are not directed to or intended for children under the age of 13. 

Accordingly, we do not knowingly collect personal information from children under the age of 13. If a parent or guardian becomes aware that his or her child has provided LH with Personal Information, he or she should contact us at [email protected]. If you believe that we have mistakenly or unintentionally collected such information through our site, please notify us at the contact address at the end of this policy below so that we may immediately delete the information from our servers. Use of cookies and other tracking systems Cookies, log files, and pixel-tags (Web beacons) are technologies used by the LH Website for various purposes. Your browser allows us to place some information (session based IDs and/or persistent cookies) on your computer’s hard drive to identify information about the browser you are using to tailor web page display. LH may also use these cookies to connect the information collected to the personal information you may voluntarily provide, improve the quality of its Website, identify user preferences, improve search results, and track user browsing trends. Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to you.

Please note that cookies are not required to access and use our Website, however, if your browser is set to reject cookies some Website functionality may be lost. The Help section of your browser will tell you how to prevent your browser from accepting cookies or to delete cookies that are already on your computer (persistent cookies). As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. While not all the information that we collect from visitors is personally identifiable, it may be associated with personal information that visitors provide to us through our Website.

Protection of information

Information sharing LH will not sell, trade, rent, or voluntarily provide to others any personally identifiable information collected on our Website. We may, however, disclose such personally identifiable information when we believe in good faith that it is required to be disclosed to protect our rights, protect your safety or the safety of others, investigate fraud, by law or by an appropriate law enforcement or governmental authority. Our Website includes links to other websites whose privacy practices may differ from those of LH. If you submit personal information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit. We also may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Website to help us administer our Website and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual Website visitors to any personal information. Except as otherwise set forth herein, all data collected by such third parties on our behalf is used only to provide us with information on Website usage and is not shared with any other third parties.

Information security LH takes various security measures to protect information received online. Access to information stored on our servers is restricted to LH employees or agents who need to know such information to perform a specific job on LH ’s behalf.Although LH makes a genuine effort to ensure the security of activities conducted on this Website, no transmission over the Internet, or method of electronic storage, is completely secure. Accordingly, LH cannot and does not guarantee that any activities conducted on this Website will be absolutely secure.

Information storage may be copied, stored, and retained on our database servers or as part of our normal backup processes. Servers and backup information is subject to physical, electronic, and managerial security measures and access is restricted to authorized IT associates.Our Website includes social media widgets, such as the share this button or interactive mini-programs that run on our Website. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.

Update of your personal information and LH contact information

Update or removal of personal information. Although the personal information we collect through our Website is limited and voluntary, you are responsible for providing LH with accurate and complete information, and for contacting LH if correction of the information is required. Please be informed that you may also request a copy of the personal information you provided to us. We will retain and use your information for as long as your account is active or as needed to provide your services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Additionally, if you would like to discontinue receiving information from LH such as email or newsletter communications, you may update your email preferences by using the “Unsubscribe” link found in the emails. You may also update, modify or correct the information or request that such information be removed from our databases by emailing us at [email protected]

Changes to this Policy

We may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this Website for the latest information on our privacy practices.

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